"DeskPRO - Helpdesk Software that is powerful yet simple, affordable, multi–channel and with your choice of hosting in our cloud or on your server.
- Tickets & Email
DeskPRO excels at helping you manage email effectively. Use filters, custom fields, macros, quick replies, labels, triggers and notes to provide quick and excellent customer service.
- Self Service
Self service helps your users and agents save time. DeskPRO’s tools make it easy for agents to quickly generate content; letting them focus their time on tricky support issues.
- Live Chat
Provide sales or support help in real time. Integrated directly into DeskPRO your agents can manage multiple chats and tickets at once from the same interface.
Learning what your customers want can increase sales and customer satisfaction. Our suggestions tool makes it easy to keep track of this vital information....!"